WORX it's your nature

Frequently Asked Questions
for WORX Publishers

Answers

How do I join WORX as an affiliate?

You can join WORX by going to the Join Advertisers page on Performics and applying to the WORX Yard Tools affiliate program. Or contact us.

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How long does it take to be approved?

Typically, applications are reviewed within hours of submission.

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I lost my username or password. Where do I get it?

Performics features an automated tool that will e-mail your login information.

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When and how do I get paid?

Performics manages payment of commissions or bounties on behalf of the Client marketers. Payments are made bi-monthly after Performics has received payment and the Publisher has earned at least $50.00 in commissions in relation to funds received. This policy allows Performics to pay commissions in a faster and more efficient manner. A Publisher can receive a check or sign up for FASTPAY and receive their commission via electronic wire transfer (available for businesses banking in the U.S. only).

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Does the merchant withhold income taxes?

No. You are an independent contractor and as such are responsible for filing on your taxable income.

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How often are checks sent?

All accounts totaling $50 or more are paid 60 days after the month in which the sale(s) occurred.

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What type of tracking system does this program use?

Using Performics' Web-based technology, you can track the sales you are earning in real-time. In addition to tracking sales, you can also track the performance of specific links. This helps you monitor which links are driving the most sales for you, ultimately enabling you to optimize your performance.

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How are visitors tracked?

Visitors arriving from your site will have a cookie placed on their computer that IDs them as having come from your site.

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How long are cookies set for?

120 days. A new cookie is placed EACH time a visitor arrives on our site from an affiliate site.

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How soon after a sale or click will I be able to see the new stats show up?

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What information is presented in the tracking area?

Impressions, visits, Transactions and or Actions, Transactions and or Action Conversion %, Amount, Average Amount, Total Fee.

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How do I access reports?

Simply login to your account, click on "Advertiser Report" under the Action section and click "Go". Then all you do is input what information you would like to view and the report is generated for you.

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What types of links are available?

Most programs offer both text-based links as well as a variety of professionally designed banners.

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How often are text links and banners updated?

Banners and links are updated frequently.

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Can I modify text links or banners?

No. In order to maintain a consistent presentation that matches the guidelines that we have set forth, we require that banners and text not be modified without the affiliate manager's prior approval.

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Are announcements sent when new links or specials are made available?

Yes. We send out brief announcements when new opportunities are made available.

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Can I open the merchant site in a new browser window?

Yes. You may open the site to a new non-crippled window. No frames.

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How do I get new banners?

After you have created your affiliate account and been accepted into the program you can log in at Performics to review and retrieve new banners.

You simply copy and paste html code from Performics. The code will already contain your unique affiliate ID.

How do I make suggestions for new banner or ad copy?

We encourage you to give us feedback on new banners and/or text links that would help you be more effective. Please follow this link to send a suggestion to the affiliate manager.

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